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Sophos updating failed

If all is not well, proceed to the second lternative.

Use the verify section below to confirm all is well.

You may find that you cannot yet download and use the latest version on the list below.

This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.

Unquoted paths in the Sophos Anti-Virus 10.3.7 installer cause the installation, upgrade or uninstallation of Sophos Anti-Virus to fail on 64-bit versions of Windows.

This happens if a file with a file name beginning with "program" is present in the root of the system drive.

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For more information and instructions on how to enable deployment, see column in Sophos Enterprise Console after a major Sophos Auto Update upgrade on an endpoint and until the next endpoint update.This happens because not all of the old threat identity (IDE) files are being deleted on upgrade; they are then deleted during the next update.Use the verify section below to confirm all is well.If all is not well, proceed to the third alternative.In the advanced Firewall Policy configuration dialog, under After upgrading to Windows 10 a computer with a standalone installation of Sophos Endpoint Security and Control that includes Sophos Client Firewall, the firewall configuration cannot be applied.The following errors are logged in the firewall system log: After an upgrade from Windows 7 to Windows 10, the firewall Windows 7 driver is migrated but cannot be loaded and may cause a system error when the computer is booted.Please contact the IT helpdesk at x4357 or [email protected] someone from the IT division can assist you.To determine if you are fixed, first reboot your computer.If you use a browser's Windows 8 Modern UI application to access a malicious website, and you click the toast that Sophos Anti-Virus displays, the browser is minimized and the desktop is displayed instead. Sophos web protection and web control use a Layered Service Provider (LSP) to intercept network traffic.If web protection or web control is turned on while an incompatible third-party LSP is running, system instability can occur.

63 comments

  1. Solution I have found the same thing. Sophos does not like to be deployed as part of an image. It needs to be re-installed after the deploy. We finally

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